Terms & Conditions
These Terms & Conditions govern the use of services provided by Holyone Pathway Partners, a visa and relocation consulting firm operating from Canada. By engaging our services, booking a consultation, or purchasing any product, you agree to the terms outlined below.
1. Scope of Services
Holyone Pathway Partners provides advisory, consultation, and documentation support services related to study visas, work permits (including select European countries), relocation pathways, and digital educational resources.
We do not:
- Act as immigration lawyers
- Represent clients legally
- Influence embassy or government decisions
- Provide guaranteed approvals
Final decisions are made solely by immigration authorities.
2. Client Responsibilities
Clients agree to:
- Provide accurate, complete, and truthful information
- Submit required documents on time
- Disclose prior refusals, overstays, or visa issues
- Follow lawful immigration processes
Failure to provide accurate information may affect outcomes, for which Holyone Pathway Partners is not responsible.
3. Communication Channels
Official communication is conducted via:
- Scheduled consultations
- Approved messaging platforms (e.g., WhatsApp for active clients only)
Unscheduled advice via social media or personal messaging is not part of our services.
4. Timelines & Processing
Processing timelines vary by country, pathway, and authority. No timelines are guaranteed, as Holyone Pathway Partners does not control embassy or government processing speeds.
5. Limitation of Liability
Holyone Pathway Partners is not liable for:
- Visa or work permit refusals
- Delays by immigration authorities
- Decisions based on embassy discretion
- Losses arising from incomplete or inaccurate client information
Our liability is limited to the scope of services paid for.
6. Refund Policy Reference
Refunds are governed by our Refund Policy, which forms part of these Terms. By engaging our services, you acknowledge and accept the refund terms provided.
7. Changes to Terms
Holyone Pathway Partners reserves the right to update these Terms & Conditions at any time. Continued use of services constitutes acceptance of updated terms.